- Monitoring
A fix has been deployed and error rates are back to normal. We are monitoring the results.
Oct 2, 10:42 UTC - Identified
The issue has been identified as a misconfigured load balancer pool in eu-west. A fix is being rolled out.
Oct 2, 10:05 UTC - Investigating
We are investigating elevated 5xx error rates on the REST API in eu-west. Other regions are not affected.
Oct 2, 09:31 UTC
This incident affects: REST API