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Degraded PerformanceUpdated a few seconds ago

Active incidents

Elevated error rates on the REST API
  1. Monitoring

    A fix has been deployed and error rates are back to normal. We are monitoring the results.

    Oct 2, 10:42 UTC
  2. Identified

    The issue has been identified as a misconfigured load balancer pool in eu-west. A fix is being rolled out.

    Oct 2, 10:05 UTC
  3. Investigating

    We are investigating elevated 5xx error rates on the REST API in eu-west. Other regions are not affected.

    Oct 2, 09:31 UTC

This incident affects: REST API

Scheduled maintenance

Managed database upgrade to Postgres 17

We will upgrade every managed database cluster to Postgres 17. Expect up to 30 seconds of read-only time per cluster during the window.

Oct 8, 02:00 - 04:00 UTC · Affects Managed databases
Begins in
5days
03hrs
13min

Components

  • API3 componentsDegraded performance
    • REST APIDegraded performance
    • GraphQL APIOperational
    • WebhooksOperational
  • DashboardOperational
  • Data3 componentsOperational
    • Managed databasesOperational
    • Object storageOperational
    • SearchOperational
  • Integrations2 componentsOperational
    • SlackOperational
    • GitHubOperational

REST API response time

176 ms average

Past incidents

Oct 2, 2026

    No incidents reported today.

    Oct 1, 2026

      No incidents reported.

      Sep 30, 2026

      • Delayed webhook deliveries

        Resolved - The delivery queue has caught up and every delayed webhook has been delivered.

        Sep 30, 15:02 - 16:20 UTC

      No incidents reported.

      Sep 29, 2026

      • Dashboard login failures

        Resolved - Logins work again for everyone. A post-mortem will follow within five working days.

        Sep 29, 08:13 - 08:55 UTC

      No incidents reported.

      Sep 28, 2026

        No incidents reported.

        Sep 27, 2026

        • Search indexing lag

          Resolved - The indexer has caught up; new documents are searchable within seconds again.

          Sep 27, 11:40 - 13:05 UTC

        No incidents reported.

        Sep 26, 2026

        No incidents reported.

        Incident history

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        Current status

        Incident history

        October 2026

          No incidents reported this month.

          September 2026

          • Delayed webhook deliveries

            Resolved - The delivery queue has caught up and every delayed webhook has been delivered.

            Sep 30, 15:02 - 16:20 UTC
          • Dashboard login failures

            Resolved - Logins work again for everyone. A post-mortem will follow within five working days.

            Sep 29, 08:13 - 08:55 UTC
          • Search indexing lag

            Resolved - The indexer has caught up; new documents are searchable within seconds again.

            Sep 27, 11:40 - 13:05 UTC
          • Managed database storage migration

            Completed - The scheduled maintenance has been completed.

            Sep 26, 02:00 - 04:00 UTC

          No incidents reported this month.

          August 2026

          No incidents reported this month.

          July 2026

          No incidents reported this month.

          Signed in as Aron Homberg

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          status.acme.example · 1,551 subscribers

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          Unresolved incidents

          No unresolved incidents - the page shows all systems operational once every component is.

          Scheduled maintenance

          Current status

          Incident report · Oct 2, 2026

          Elevated error rates on the REST API

          Affected: REST API

          1. Monitoring

            A fix has been deployed and error rates are back to normal. We are monitoring the results.

            Oct 2, 10:42 UTC
          2. Identified

            The issue has been identified as a misconfigured load balancer pool in eu-west. A fix is being rolled out.

            Oct 2, 10:05 UTC
          3. Investigating

            We are investigating elevated 5xx error rates on the REST API in eu-west. Other regions are not affected.

            Oct 2, 09:31 UTC

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          Current status

          Scheduled maintenance · Oct 8, 2026

          Managed database upgrade to Postgres 17

          Affected: Managed databases

          1. Scheduled

            We will upgrade every managed database cluster to Postgres 17. Expect up to 30 seconds of read-only time per cluster during the window.

            Sep 30, 12:00 UTC

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          Incident history

          Incident report · Sep 30, 2026

          Delayed webhook deliveries

          Affected: Webhooks

          1. Resolved

            The delivery queue has caught up and every delayed webhook has been delivered.

            Sep 30, 16:20 UTC
          2. Monitoring

            Extra workers are draining the queue; new events are delivered in real time again.

            Sep 30, 15:48 UTC
          3. Investigating

            Webhook deliveries are delayed by up to 20 minutes. We are investigating.

            Sep 30, 15:02 UTC

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          Incident history

          Incident report · Sep 29, 2026

          Dashboard login failures

          Affected: Dashboard

          1. Resolved

            Logins work again for everyone. A post-mortem will follow within five working days.

            Sep 29, 08:55 UTC
          2. Identified

            An expired signing certificate on the session service. We are rotating it now.

            Sep 29, 08:31 UTC
          3. Investigating

            Users cannot log in to the dashboard. The API is not affected.

            Sep 29, 08:13 UTC

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          Incident history

          Incident report · Sep 26, 2026

          Managed database storage migration

          Affected: Managed databases

          1. Completed

            The scheduled maintenance has been completed.

            Sep 26, 03:41 UTC
          2. In progress

            Scheduled maintenance is currently in progress.

            Sep 26, 02:00 UTC
          3. Scheduled

            We will migrate database storage to new volumes. No downtime is expected.

            Sep 19, 09:00 UTC

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          Incident history

          Incident report · Aug 18, 2026

          Partial outage of object storage in us-east

          Affected: Object storage

          1. Resolved

            Uploads and downloads in us-east are fully restored.

            Aug 18, 20:10 UTC
          2. Identified

            A failed storage node; traffic is being moved to healthy nodes.

            Aug 18, 19:40 UTC
          3. Investigating

            Some uploads in us-east fail with timeouts.

            Aug 18, 19:22 UTC

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          Incident history

          Incident report · Aug 3, 2026

          Slow GraphQL queries

          Affected: GraphQL API

          1. Resolved

            Query latency is back to normal after a cache warm-up.

            Aug 3, 15:02 UTC
          2. Investigating

            GraphQL queries are slower than usual.

            Aug 3, 14:10 UTC

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          Incident history

          Incident report · Jul 22, 2026

          Delayed Slack notifications

          Affected: Slack

          1. Resolved

            Slack notifications are delivered on time again.

            Jul 22, 10:30 UTC
          2. Investigating

            Slack notifications arrive with a delay of several minutes.

            Jul 22, 09:05 UTC

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          Status

          Resolving sets every affected component back to Operational.